HOW TO REPORT AN ISSUE

If something is urgent (such as flooding, storm damage or road blockages), please call us straight away so we can respond quickly:
0800 734 000 

For all other enquiries or service requests, please contact us through our official channels:
Email - [email protected]
Online: https://www.otodc.govt.nz/contact-us/fix-report-a-problem

As a small team, our social media inboxes aren’t monitored, so using the right channel helps make sure your issue is seen and actioned as quickly as possible.