My Property

Here you'll find public information that we have digitally for a property. You will get the rates information, property information, building consents and resource consents.

Rates Search

Use this online rates search to find information about your property. Your search results will also give you quick access to all the publicly available digital information that we have on that property.

Rates Information

If you're a property owner you're responsible for paying rates on your property. In this section you'll find information about your rates including how to pay your rates, what happens if you miss a payment or are in arrears, how to receive your rates bill by email, and more on our rates remission policy.

Rates Rebate

If you have a low income and pay the rates on your home, you could be eligible for a rates rebate or reduction. Here's what you need to know about eligibility and how to apply for a rebate.

Land Information Memorandum

A LIM or Land Information Memorandum is a report issued by Council which provides a summary of all the information that we have on file about that property, in particular, all works on the property that Council has had involvement in. Here's what you need to know about requesting a LIM.

Water Rates

Find out all you need to know about your water bill - how often you are billed, what your water charges pay for and what the fees are.

Dealing with Neighbour Issues

If you are having issues with your neighbour, this section explains what the responsibility of Council is in relation to neighbour issues you may be having.

Request to Withhold Rates Information

You can request that we withhold your name or postal address (or both) from the Rating Information Database (RID). Use this online form to complete your request to withold rates information.

Rates/Water Notices by Email

Want to receive your rates notices and/or water notices by email? Use this online form.

Remission of Rates or Water Penalty

A rates remission may be granted to facilitate the ongoing provision of non-commercial community services and recreational opportunities for our residents. Apply for a remission of rates or water penalty using this online form.

Declaration of Unused Māori Freehold Land

An unused rating unit of Māori freehold land may qualify for annual rates remission under the Government (Rating) Act 2002. Use this online form to complete a declaration of unused Māori freehold land.

Property Settlement

If you have sold a property, you need to complete a property settlement form so that Council can update our information regarding ownership. Use this online form to complete a property settlement notification to Council.