Keyword: #complimentcomplaint

Compliment or Complaint
Mihi, Amuamu rānei

We value feedback from the community. It’s important that we know what we’re getting right so we can keep doing it and when we may have got it wrong. Find out how you can send a compliment or complaint to Council.

Do you want to send us a compliment or a complaint?

We know that we provide a wide range of services and make decisions on situations where people might have conflicting opinion. We also sometimes make mistakes or fail to meet expectations.

Whatever the cause, we have a duty to ensure the community has a way to positively resolve issues before they escalate into serious problems. This will help us make better decisions, make our services better, and help us build a trusting, positive relationship with our community.

If you would like to tell us about the great service or not so great service you have received by Council, please use this form. For an understanding of how a complaint is handled once received read our Complaints and Issue Resolution Policy.

Send us your feedback

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