Keyword: #waterrates

Water Rates
Ngā Reiti Wai

Find out all you need to know about your water bill - how often you are billed, what your water charges pay for and what the fees are.

How often are we billed for water?

Ōtorohanga community meters are read and billed four times a year, every three months. Readings occur in March, June, September and December each year.

All other water supplies are read twice a year in May and November each year. 

What are the water charges?

Your water account is based on:

Consumption is measured through your water meter multiplied by the price per cubic metre (1,000 litres) - as listed below.

The fixed charge, also known as availability charge, is a fixed network charge to help pay for infrastructure. i.e. cost of supplying water, treatment, compliance, and testing requirements to meet water regulations. This charge is spilt between each billing cycle. 

This charge is for each meter, except the Ranginui rural water supply, where the charge applies only to the first meter on each property. 

Water Supply Scheme Water Charge per Cubic Metre Water Meter Charge
Arohena - Kahorekau, Huirimu, Taupaki
Rural Water Supply
$0.72 $595.18
Ranginui Rural Water Supply $0.55 $1,800.00
Tihiroa Rural Water Supply $1.41 $500.00
Waipā Rural Water Supply $0.90 $275.00
Ōtorohanga Water Supply
(All connected properties)
$1.70 $170.99
Kāwhia Water Supply
(All connected properties)
$1.50 $102.22

Properties within Kāwhia that would have been liable for a Development Contribution relating to the Kāwhia Water Treatment Plant upgrade will also be charged a Peak Season Water Meter Charge.

This covers all consumption during the period from 20 December until 20 February the following year. This charge is $10.22 for each cubic metre used during the period.

My account seems too high?

If you think your water account is unusually high, then it is possible that you may have a leak.

One of the easiest ways to determine this for yourself is to take a reading before going out, at a time when no-one will be home for a period of at least 2 hours, and then taking another reading as soon as you get home.

An increase in the reading over that time frame suggests that water has passed through the meter, and there could be a leak on your side of the meter. If this is the case, then you may want to call a plumber.

If this test does not indicate an increase in the meter reading, then it is likely that the increased usage is due to a change in the household.

Changes of circumstances can have an impact on your water usage, so you may want to consider if there have been any significant changes since the previous billing.

If you still believe that the reading is too high, then you can contact us to perform a second reading.

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