HELPFUL INFO

Civil Defence Waikato advise that wet and windy conditions could be on the cards going into the weekend, Saturday 11 and Sunday 12 April. Civil Defence are keeping an eye on Cyclone Vaianu, which may bring strong winds and heavy rain to parts of the North Island.

Stay up to date with the latest weather information from MetService New Zealand


Civil Defence Waikato recommend preparing in advance:

  • Clear gutters and drains
  • Bring in or secure loose outdoor items (e.g. garden furniture, trampolines)
  • Check on whānau, neighbours, and anyone who might need help
  • Move farm animals to areas that are safe from flooding and high winds, and stay up to date with support from Waikato Rural Support Trust

 

Storm and flood advice 

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Power: Advice from The Lines Company

  • Avoid downed power lines – call The Lines Company immediately.
    Their faults team are on standby and ready to respond to any issues as quickly and safely as possible.
  • You can contact them on 0800 367 328.

Help services

The following services are available if you or someone you know needs help:

  • Ministry of Social Development (MSD)
    • Financial assistance, welfare support, accommodation help.
    • Call 0800 559 009 or visit your local MSD office.
  • Rural Support Trust
    • Confidential support for farmers, growers, and rural whānau dealing with stress, damage or loss.
    • Call 0800 787 254
    • Visit: www.rural-support.org.nz
  • Here to Help U
    • One stop support for food parcels, financial hardship, mental health, social services and more.
    • Visit www.heretohelpu.nz
    • Call 0800 568 273 and leave a call back request
  • Mental health and wellbeing services

o   Emergency support:

o   Immediate danger: If someone is in immediate danger of harming themselves or others, please call 111.

o   Crisis Team: If you are experiencing a mental health emergency please contact your local Health New Zealand Crisis team. For Waikato, phone 0800 505 050.

    • Mental wellbeing: This Government webpage has free tools, resources and information to help you look after your emotional wellbeing in an emergency. Visit www.getready.govt.nz/emergency/mental-wellbeing
    • Healthline: A free service providing health advice, support and information. Call 0800 611 116 or request a callback on their website at www.healthy.org.nz
    • Need to talk? Call or text 1737 to speak to a trained counsellor. There are things you can do and support available to help you feel better if you feel stressed or anxious during or after an emergency.
    • For contact details for more helplines, visit https://mentalhealth.org.nz/helplines
      • The helplines include Youthline, Samaritans, Depression helpline, Anxiety NZ, Lifeline, Suicide Crisis Helpline and international helplines.