Ministry of Social Development (MSD)

  • Financial assistance, welfare support, accommodation help.
  • Call 0800 559 009 or visit your local MSD office.

Rural Support Trust

Here to Help U

  • One stop support for food parcels, financial hardship, mental health, social services and more.
  • Visit www.heretohelpu.nz
  • Call 0800 568 273 and leave a call back request

Mental health and wellbeing services

  • Emergency support:
    • Immediate danger: If someone is in immediate danger of harming themselves or others, please call 111.
    • Crisis Team: If you are experiencing a mental health emergency please contact your local Health New Zealand Crisis team. For Waikato, phone 0800 505 050.
    • Mental wellbeing: This Government webpage has free tools, resources and information to help you look after your emotional wellbeing in an emergency. Visit www.getready.govt.nz/emergency/mental-wellbeing
    • Healthline: A free service providing health advice, support and information. Call 0800 611 116 or request a callback on their website at www.healthy.org.nz
    • Need to talk? Call or text 1737 to speak to a trained counsellor. There are things you can do and support available to help you feel better if you feel stressed or anxious during or after an emergency.
    • For contact details for more helplines, visit https://mentalhealth.org.nz/helplines
    • The helplines include Youthline, Samaritans, Depression helpline, Anxiety NZ, Lifeline, Suicide Crisis Helpline and international helplines.