Please check out the details here and follow advice provided.
You will not be required to show My Vaccine Pass (proof of vaccination) at our council office. People will be required to wear a mask.
From Monday 2nd May our council office will return to normal opening hours:
You can contact us on 07 873 4000 or email [email protected]
ŌTOROHANGA VACCINATION CLINIC DETAILS
HOW TO BOOK ONLINE:
HOW TO BOOK OVER THE PHONE:
You will not be required to show My Vaccine Pass (proof of vaccination) at our libraries.
The Otorohanga District Library resumes normal opening hours from Wednesday 2nd March.
Kawhia Library will resume normal opening hours with the exception of still being closed on a Saturday.
Any changes to opening hours at both sites, will be communicated via the Otorohanga District Council Website, or the Library Homepage.
We ask anyone accessing the library to follow the instructions of the library staff. There will be layout designs in place to help reduce the potential exposure of Covid-19.
We will continue to monitor the presence of Covid-19 within our community and adjust our operations as appropriate to ensure the health, safety and wellbeing of all our library customers.
Library Click n Courier
Free Click and Courier option or a Click and Collect option will be available if the libraries have to close due to isolating team members.
To opt into this, please use your Library Card and PIN to log into our catalogue online https://ent.kotui.org.nz/client/en_AU/otorohanga/
Place holds on any books you would like delivered to your home (there is no change for this service) to a maximum of 10 books per member.
Our team will be collecting books off the shelves, issuing them to you and couriering these to your home. Please do check that your address in the system is correct by clicking on the My Account link at the top right hand side of the screen. If your address has changed, please email us immediately to let us know so we can ensure your books get to you.
Also we have a range on online resources available 24/7. Follow the links on our Library website.
REFUSE AND RECYCLING
Please follow the Ōtorohanga Memorial Pool Complex Facebook page for details on how they will operate through the Traffic Light System.
Our public toilets are open.
Our playgrounds are open.
Council owned recreational green spaces and walkways are open. Please be responsible when using these areas and maintain social distancing protocols (e.g. Stop bank pathway, Ōtorohanga Domain, Island Reserve, Bob Horsfall and Rotary Park, Aotea foreshore, Omimiti Park).
For any queries relating to our community facilities, please call Jared le Fleming on 07 873 4320.
LAWN MOWING AND GARDENING
Council lawn and garden maintenance will continue normal operations in both Ōtorohanga and Kāwhia.
We are processing and issuing building consents from home, and we are happy to accept building consents and resource consents electronically - via email (if small enough), OneDrive or Dropbox. Please send these to [email protected].
We are now conducting building inspections at Orange.
Please contact Perry Griffin on 021 247 2290.
After-hours noise control complaints will not be responded to, this service will resume in traffic light Green.
Roading will continue to do work for the safety of motorists. We will be working within the bounds of the contractor’s H&S rules that they have in place for themselves. We currently do not have any major contracts underway that will impact on road users and contractors.
We will assess any service requests lodged and respond to these within any Orange requirements.
Council water staff are an essential service and will continue to work through Orange. Please phone through all requests for service to Council as normal, and staff will attend depending on the urgency.
For all enquiries, please call our Customer Service team on 07 873 4000.
Rates processing will continue as normal during this time. If you would like specific information about your account please email us on [email protected]
WORK AND INCOME / COMMUNITY SUPPORT AVAILABLE
Depending on your situation, there are a range of ways Work and Income and community organisations may be able to help you and your family. You don’t need to be on a benefit: help is also available to people on low incomes. Click here [PDF 188 KB] to find out more.
LIFE AT RED - WHAT IT MEANS FOR YOU
Please visit the Unite Against Covid-19 website for the most accurate information on Red restrictions, this can be found here.
We will update you with any changes to the above services as the lockdown levels change.
Thank you for your understanding and cooperation - stay safe.