Support Services
Rationale for delivery of activity
This activity effectively manages Council’s affairs and provides administrative and information services to Council and Council divisions to provide its other activities in an efficient and effective manner.
It includes:
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Finance |
Management Information Systems |
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Customer Services |
Engineering Services |
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Personnel |
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Community Outcomes
That our essential services are protected. These include health, education, police, rural fire, social services and communications.
That rural activities take precedence in the rural area.
That all cultural celebrations are recognised.
Council contribution to Community Outcomes
Maintain rural infrastructure.
Building covenants and LIM reports should acknowledge the presence of rural activities.
Promote Māori language.
What is the extent of Council’s responsibility?
The Local Government Act 2002 enables Council to choose between staff directly employed in a support service capacity, or a contract arrangement.
Target Levels of Service
Compliance checks on staff and systems to ensure Policy & Procedures are being met.
Administration costs are kept within the projected budget.
How do we measure progress?
By ensuring that:
Financial accounts and estimates preparation, funds management and cash flow, audit and internal system control, revenue collection and expenditure operation are prepared on time.
Management Information Systems ensure that the computer and record systems are effectively storing, retrieving and distributing information as requested.
Development of policies that will encourage staff to carry out their duties in a responsible and effective manner, by periodical reviews and recommendations as required.
Engineering Services administers programme preparation and implementation for works and services delivery within set time frames.
Assets
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Computer Equipment. |
Fixtures and Fittings. |
Risks
Due to increasing administrative and legislative requirements existing staff levels and computer hardware and software may become insufficient to effectively meet new requirements.
In order to provide appropriate services there may be an additional funding requirement to be met from the rates base.
Statement of Cost of Service
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2007/08 |
2008/09 |
2008/09 |
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Annual Plan |
LTCCP |
Annual Plan |
Variance |
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INCOME |
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User Fees and Charges |
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|
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Finance & Administration |
24,000 |
29,736 |
29,000 |
(736) |
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Engineering & Services |
100 |
106 |
100 |
(6) |
|
|
24,100 |
28,971 |
29,100 |
(742) |
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|
|
|
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Internal Recoveries |
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|
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Finance & Administration |
1,151,365 |
1,145,347 |
1,225,094 |
79,747 |
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Engineering & Services |
799,621 |
820,896 |
801,944 |
(18,952) |
|
|
1,950,986 |
1,966,243 |
2,027,038 |
60,795 |
|
|
|
|
|
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TOTAL INCOME & INTERNAL REC |
1,950,986 |
1,996,086 |
2,056,138 |
60,052 |
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EXPENDITURE |
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|
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Finance & Administration |
1,175,365 |
1,175,083 |
1,254,094 |
79,011 |
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Engineering & Services |
799,621 |
821,002 |
802,044 |
(18,958) |
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TOTAL EXPENDITURE |
1,975,086 |
1,996,086 |
2,056,138 |
60,052 |
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OPERATING SURPLUS (DEFICIT) |
- |
- |
- |
- |
